VIR’s senior executives include senior management formerly with Deloitte Consulting’s Customer & Market Strategy practice, a world-class marketing strategy group serving the world’s largest companies. VIR consulting services works with its clients to improve customer loyalty and the customer experience through the deployment of key strategic initiatives associated with VIR’s leading Online Reward Mall technology. It is VIR’s goal to drive additional business to clients by using our tools help to deliver a compelling value proposition to your customers. It is our duty to devise a plan for you to outwit and outmaneuver the competition with the aid of our premier platforms.
In our experience working with multi-billion dollar clients, we have seen analysis that shows that multi-channel customers (those that shop and buy via the web, catalog, call center and stores) can spend up to four times as much annually as than single-channel customers. We have experience in defining the necessary distinct channel roles, brand development, and customer experience to bring your company to the leading edge of the multi-channel world.
We have extensive experience in designing the right customer offers, delivering the key messages and developing client capabilities to create a world-class customer experience. A broad view of customer experience, cutting across corporate functions and channels, is critical to success, and we have the knowledge to bring that into focus for you.
Our goal is to develop your customers into Brand Advocates. These are customers who will spread the word and be a consistent word-of-mouth asset for your company. VIR will define investment opportunities that build sustainable customer relationships, identify core customers and their beliefs and target the reward programs around the levers that drive their decision making.
Brand focus is critical for any business. VIR’s consulting services can lead the development of a plan to use Online Reward Mall technology to connect your brand with your customer on a very personal and necessary level.
Very Important Relationships, Inc. Announces Enhanced Product Search and Price Comparison Capabilities for its CashBack Shopping Malls
Very Important Relationships, Inc. Announces New CashBack Button Extension feature for its CashBack Shopping Malls
Very Important Relationships, Inc. Partners with International Merchant Solutions Partners to Offer Virtual CashBack Rewards Malls
Current Economic Challenges Require Creative Solutions for Employee Benefits
Largest Financial Services Companies Capitalizing on How the Economy Is Affecting Their Customers
VIR Announces a Customer Loyalty CashBack Shopping Mall Program for Banks and Credit Unions
Unveils Its New Multiple Integrated Systems Technology